Payment is required at the time of your appointment/service. This ensures we can provide efficient, uninterrupted care and helps streamline your visit. We accept all major forms of payment and our team is here to help you understand your options before your session begins.

Ask us about our payment plans! We accept apple pay, and all credit cards

With you in mind, we've created these expectations to make your experience as smooth and efficient as possible. Please complete documents required to avoid delays or interruptions in care. Take your medications as prescribed unless otherwise instructed. Call office if not sure

Bring a valid ID and insurance card (if applicable).
Complete any consents , intake forms, or questionnaires prior to your appointment that might be relevant to your visit.

Documented ADHD confirmation required for treatment with stimulants. May complete psychometric testing

• Ages 18 and Older: We provide services for clients aged 18 and older.
• Ages 17: If you are 17 and will turn 18 in a couple of months, we can accommodate your needs.

•Services: We can offer same-day services during office hours after insurance is verified for medication initiation, refills, or bridges.
• Ongoing Care: We will continue to support clients however, participation in your care required
• Restrictions: Stimulants, Benzodiazepines, or any medications deemed high risk for dependence are prescribed at providers discretion

• Services Offered: We offer MAT for opioid and alcohol use disorders, including medications like Buprenorphine, Suboxone, Naltrexone, and Vivitrol.
• Late Arrivals: If you are more than 15 minutes late for your MAT appointment, it may be canceled or rescheduled. Please contact our office to reschedule.
• Initial In-Person : MAT services are provided initially in person unless acceptable barriers. Telehealth for MAT services are available when client has remained stable and providers discretion.
• Early Refills: No early refills are allowed for MAT clients.
• MAT Clients: Please schedule appointments online or call the office to schedule

• We do not provide psychiatric evaluations for employment, medical clearance, animal support, disability claims, or legal matters.

Please be advised you need to be established with Stock Health (more than 3 visits) and medication stable that have not required recent adjustments for refills

• Repeatedly missing appointments (3 consecutive) without notification will result in discharge from our practice.
• Arrive at least 15 minutes before your scheduled appointment to complete any necessary paperwork which can allow ample time the visit

• In-Person Initiations: Medication initiations are done in person for your safety. However, Telehealth can be considered situation permitting
• Urine Samples: May require urine sample during visits to ensure appropriate medication prescription for your well-being.
• This is not for legal purposes or judgment but for safety. If you cannot provide a urine sample, medications may not be prescribed.

Stock Health for Mental Balance respects your right to access your health information.

Patients may request a copy of their medical records or ask that records be sent to another healthcare provider, facility, attorney, insurance company, or authorized third party.

To request medical records, please submit a written request or signed authorization through the patient portal or by contacting our office.

A valid records request should include:

Patient full legal name
Date of birth
Phone number and email address
Specific records being requested
Date range of records requested
Where the records should be sent
Preferred delivery method
Patient signature and date
If applicable, the name and relationship of the authorized representative

Medical records requests are generally processed within 30 calendar days after a valid request is received. If additional time is needed, Stock Health for Mental Balance will notify the patient or authorized representative in writing.

Records may be provided electronically, by secure portal, fax, mail, or another approved method when appropriate.

Stock Health for Mental Balance follows federal and applicable state guidelines regarding medical records fees.

There is generally no fee for records sent directly to another treating healthcare provider for continuity of care when feasible.

For patient-requested copies, a reasonable cost-based fee may apply. Fees may vary depending on the format, delivery method, page volume, mailing costs, and applicable state law.

If a fee applies, patients will be notified before the records are released.